Xbox Elite Series 2 Breaks Return Record

Microsoft’s Xbox Elite Series 2 controller, developed for professional gamers, is making headlines with quality issues despite its high price. This controller, which is marked with the “frequently returned product” label on Amazon, shows that users are disappointed. Common problems with the controller include buttons not working and deviations in the analog sticks called “stick drift”.

Xbox Elite Series 2 and the Problems Experienced

The Xbox Elite Series 2 was introduced as a pro-gaming controller that promised durability and performance. However, many users report experiencing serious problems shortly after purchasing the product. Problems such as buttons not responding, wireless connection problems and analog sticks losing sensitivity over time, especially question the reliability of the product.

Stick drift is a problem that causes the analog sticks on the controller to send incorrect inputs. This negatively affects the gaming experience and leads many users to return the product. Amazon’s “frequently returned product” label highlights the quality control problems of the Xbox Elite Series 2.

Amazon uses this label to inform its customers about frequently returned products. Xbox Elite Series 2 owners can benefit from Amazon’s return policy within 30 days of purchasing the product. However, users who exceed this period must apply to Microsoft’s warranty program. Microsoft extended the product’s warranty period from 90 days to 1 year in 2020 due to the problems experienced.

It is known that Microsoft is working on a new pro controller to replace the Xbox Elite Series 2. This new model, codenamed Sebile, is expected to solve quality problems and meet gamers’ expectations. Although the Xbox Elite Series 2 pleases some users with its performance, the quality problems and frequent returns show that Microsoft should be more careful in this segment.

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